Terms of service

SignaGenius provides software for designing, deploying, and measuring email signatures and related assets across an organization. A workspace is created and administered by your organization; you must be authorized to manage every workspace, mailbox, identity, and domain you connect.

You are responsible for safeguarding account credentials, for actions taken under your account, and for ensuring that the people you invite are authorized to act for your organization.

You retain all rights to the content you upload — logos, images, text, directory data, and campaign material. You grant SignaGenius the license needed to host, render, and deliver that content as part of operating the service.

You agree not to use the service to:

• Send or facilitate unlawful, deceptive, infringing, or malicious material
• Track recipients in violation of applicable law or without required consent
• Connect mailboxes, directories, or provider accounts you are not authorized to manage
• Probe, disrupt, or overload the service or circumvent its access controls

The free plan is free forever within its published limits. Paid plans are billed per active seat through our payment processor, monthly or annually, and can be canceled at any time from the billing area — the workspace then falls back to the free plan at the end of the paid period.

Seat counts adjust with prorated charges. Taxes are applied where required. Price changes are announced in advance and never applied retroactively to a running billing period.

Signature deployment and directory synchronization depend on third-party platforms (for example Google Workspace, Microsoft 365, and connected CRM or HRIS systems). Their availability, APIs, and terms are outside our control, and your use of those platforms remains governed by their agreements with you.

Processing of personal data is described in the privacy policy. Where required, a data processing agreement governs SignaGenius's role as processor for workspace data. Connector credentials are encrypted and used only to perform the operations you configure.

The service, including its software, design, and documentation, remains the property of the operating entity. These terms grant no rights to the SignaGenius name or branding beyond what is needed to use the product.

The service is provided on an "as is" basis to the extent permitted by law; mandatory rights under applicable law are not limited by these terms. Liability caps and exclusions, where applicable, are stated in the order or workspace agreement that governs your subscription.

We may suspend or terminate access for material breach of these terms, with notice where practicable. You may export your data before or after termination through the built-in export endpoints.

We may update these terms as the service evolves; material changes are announced to workspace administrators in advance. Continued use after the effective date constitutes acceptance.

For contractual, privacy, or security questions, contact the address identified in your order or workspace agreement, or write to [email protected].